RATES & POLICIES
At Hollyburn Support Services, we’re committed to making high-quality mental health care accessible. Our rates are guided by the Fee Guide recommendations set by the BC Association of Clinical Counsellors (BCACC). View the BCACC’s 2024 Fee Guide here.
We’re also pleased to offer low-cost counselling sessions with our qualified intern clinicians, who are completing their clinical training under supervision. This option provides accessible, high-quality support for those seeking more affordable care.
FEE STRUCTURE
GST Exemption Announcement on Counselling & Psychotherapy Services! (Click for details)
As of June 20, 2024, counselling & psychotherapy services provided by Registered Social Workers (RSW) and Registered Clinical Counsellors (RCC) and Canadian Certified Counsellors (CCC) are exempt from GST. If you were charged GST on counselling & psychotherapy sessions after this date, you may be eligible for a refund. Please check out our FAQ page for more details.
*Please Note: Intern counselling & psychotherapy is not GST exempt.
Senior Clinicians
*Counsellors & Psychotherapists with 3+ years of experience
| SESSION TYPE | 50-MIN. SESSION | 80-MIN. SESSION | 
| INDIVIDUAL | $160 | $250 | 
| COUPLES/CO-PARENTS/FAMILIES | $185 | $285 | 
CLICK HERE TO SEE OUR SENIOR CLINICIANS
ASSOCIATE CLINICIANS
*Counsellors & Psychotherapists with less than 3 years experience
| SESSION TYPE | 50-MIN. SESSION | 80-MIN. SESSION | 
| INDIVIDUAL | $150 | $235 | 
| COUPLES/CO-PARENTS/FAMILIES | $170 | $265 | 
CLICK HERE TO SEE OUR ASSOCIATE CLINICIANS
Intern CLINICIANS
* Intern Counsellors & Psychotherapists are graduate or post-graduate students completing a practicum or accumulating hours toward registration as part of their Master’s degree in Counselling/Psychotherapy, Social Work, or a related field. We are highly selective and tend to accept mature students who bring valuable life experience, along with fresh perspectives and current, evidence-based training. All practicum students work under close supervision to ensure high-quality care and support for our clients.
Please Note: Intern counselling & psychotherapy is not typically covered by insurers, so we encourage you to check with your provider before booking if you’re planning to submit for reimbursement.
| SESSION TYPE | 50-MIN. SESSION | 80-MIN. SESSION | 
| INDIVIDUAL | $60 +gst* | N/A | 
| COUPLES/CO-PARENTS/FAMILIES | $60 +gst* | N/A | 
* We are committed to making counselling & psychotherapy services accessible for everyone. If the listed fee is a barrier, please don’t hesitate to contact our Director of Counselling Services to explore your options—we believe cost should never stand in the way of care.
CLICK HERE TO SEE OUR INTERNS
- Jill Townsend (Intern)
 - Julie Mayor, RTC (Intern)
 - Tracy Cairns (Intern)
 
Hollyburn staff, family & friends
At Hollyburn Support Services, we deeply value the dedication and heart that our staff bring to supporting children, youth, adults, and families every day. In recognition of this commitment, we’re proud to offer discounted counselling & psychotherapy rates for all Hollyburn Family Services staff, as well as their immediate family members and close friends. We believe that caring for others starts with caring for ourselves and our communities. These reduced rates are our way of giving back to the people who make Hollyburn such a compassionate and resilient organization.
Disclaimer (Please click for details)
Counselling & Psychotherapy services provided under the Hollyburn staff, friends, and family rate are intended solely for personal use and are not designed to address workplace-related concerns or incidents. Hollyburn Support Services does not provide therapeutic services for work-related matters under this program. If you require support for a work-related issue, please contact your Manager or the Director to explore alternative options that may be available at no personal cost.
| SESSION TYPE | 50-MIN. SESSION | 80-MIN. SESSION | 
| INDIVIDUAL | $125 | $195 | 
| COUPLES/CO-PARENTS/FAMILIES | $150 | $235 | 
CLICK HERE TO SEE PARTICIPATING CLINICIANS
- Essay Sun
 - Jana Hruba
 - Lesley Steane
 - Marnie Goldberg – Friends/Family Only
 - Mike Wilson
 - Patricia Custance – Staff & Family Only
 - Poupak Toufanian
 - Tomi Hamner
 - Wes McVey
 
POLICIES
Please also see our FAQ page for answers to our most frequently asked questions.
Free Consultation
We offer a complimentary 15-minute consultation to help clients determine if one of our counsellors/psychotherapists is the right fit for their needs. This brief session allows clients to ask questions, share their concerns, and get a sense of the counsellor’s approach. It’s important to us that clients feel comfortable and confident in their therapeutic journey, and if for any reason a client feels they haven’t connected with their counsellor/psychotherapist, they can easily reach out to our intake coordinator by emailing counselling@hollyburn.ca or calling 604-968-8211 to be referred to another counsellor/psychotherapist who may be a better match.
Payment Methods
We prefer credit card payments (Visa, Mastercard, American Express) as they are secure, contactless, and can be processed automatically after each session, allowing us to focus more on your therapy time. We also accept e-transfers and cash/cheques for in-person sessions. After each session is paid, a receipt will be emailed to you for your records.
Interested in Direct Billing? Please click here to see if your insurer is listed!
Cancellation
Hollyburn Support Services requires a minimum of 24 hours’ notice for appointment cancellations.
