CONTACT US
* Building RESILIENCE * Fostering CONNECTIONS * Strengthening COMMUNITY *
How Can We Help?
Whether you’re looking for counselling, have a question about our services, or need help with an existing account, we’re here to help you find what you need.
Looking for Counselling or Support?
Our free consultation is the best place to start. Tell us a little about what you’re looking for, and we’ll help connect you with a practitioner who fits your needs.
Have a General Question?
For questions about our services, programs, workshops, partnerships, or anything else, send us a message using the form below and a member of our team will get back to you.
Please do not include sensitive, confidential, or clinical information in this form.
Other Ways We Can Help
Looking for something specific? Here are a few other ways we can help.
General Inquiries
📞 604-968-8211
✉️ support@hollyburnsupport.ca
Already a Client?
For questions about appointments, scheduling, or your care, please contact your practitioner directly. Practitioner emails follow the format first initial + last name@hollyburnsupport.ca (for example, jsmith@hollyburnsupport.ca).
If you’re unsure of your practitioner’s email address, use the general inquiry form above and we’ll be happy to help.
Questions About Direct Billing?
Visit our Direct Billing page for information about insurance coverage, submitting your information, and what you need to get started.
Looking for One of Our Locations?
We offer in-person counselling in North Vancouver, Surrey, Nanaimo, and select locations in Vancouver, as well as virtual counselling throughout British Columbia.
Your Feedback Is Important to Us
We want you to feel comfortable sharing feedback or raising concerns about your experience with Hollyburn Support Services.
Our grievance procedure is provided as part of our intake process. If you have a concern that you would like to discuss directly, you are also welcome to contact:
Lissy Snowden
Director of Counselling Services
lsnowden@hollyburn.ca
