OUR PHILOSOPHY
At Hollyburn Support Services, we believe that meaningful change begins with connection. Rooted in compassion, collaboration, and accountability, our philosophy is grounded in the belief that every individual and family has the potential for resilience, growth, and well-being. We are committed to walking alongside our clients—offering personalized, high-quality counselling that respects their unique journeys and fosters lasting transformation.
Whether we’re supporting a child navigating school stress, a couple rebuilding trust, or an individual seeking clarity and healing, our approach is always relational and responsive. Through evidence-based practices, trauma-informed care, and a deep respect for each person’s strengths and story, we tailor our services to meet diverse needs while maintaining the highest standards of professional excellence.
Guided by our vision to strengthen individuals, families, and communities across British Columbia, we continue to grow thoughtfully and sustainably—so we can expand our impact while remaining rooted in the values that shape our work: compassion, collaboration, accountability, and individualized care.
MISSION
In partnership with Hollyburn Family Services, Hollyburn Support Services is dedicated to building resilience, fostering connections, and strengthening community by offering comprehensive in-person counselling & psychotherapy services for individuals, children & youth, couples, co-parents, and families in North Vancouver, Nanaimo, Surrey, and Vancouver, as well as virtual and telephone counselling services across British Columbia.
VISION
Through innovative programs, professional services, and connection-building, Hollyburn Support Services will improve resilience and strengthen individuals, families, and the community as a whole. This will allow the North Shore and surrounding areas to thrive. By fostering compassion, accountability, and excellence in all that we do, we aim not only to enhance well-being but also to ensure sustainable growth and profitability. This will enable us to continue expanding our impact and reach.
VALUES
COLLABORATION: Community is at the heart of our work. We believe that working together with clients, partners, and colleagues not only fosters innovation but also drives collective success. By leveraging diverse perspectives and pooling expertise, we create solutions that are more effective and responsive to the needs of those we serve.
ACCOUNTABILITY: We are committed to upholding the highest standards of ethics and integrity in all we do. By employing passionate professionals who bring both expertise and compassion to their roles, we ensure that every client feels genuinely valued and fully supported throughout their journey with us. We take responsibility for our actions and decisions, consistently seek feedback, and strive for continuous improvement. This better serves our clients and the community.
COMPASSION: We approach every interaction with empathy and understanding, recognizing the unique experiences and challenges faced by each individual. Our commitment to compassion drives us to provide a safe, non-judgmental space where clients can feel heard, respected, and supported. We believe that genuine care and kindness are fundamental to fostering healing and promoting overall well-being.
INDIVIDUALIZED: We recognize that each individual and family is unique. We are committed to providing personalized care that respects and enhances their specific strengths and aspirations while adhering to our policies and procedures. We value and encourage creativity, believing that imaginative approaches are key to effective support and meaningful change. Our team is dedicated to developing unique solutions and tailoring our services to meet the diverse needs of our clients. Through our individualized approach, we strive to create lasting, positive impacts on the lives we touch.
Do you have a question? Please click here to submit a general inquiry, or check out our services here.