Hollyburn Support Services follows the Fee Guide recommendations set by the BC Association of Clinical Counsellors (BCACC). The BCACC determines these recommended rates through an environmental scan, which includes surveying over 7,600 members, considering inflation, and reviewing fees charged by other mental health professionals across BC and Canada.
You can view the BCACC’s 2024 Fee Guide here: BCACC Fee Guide 2024.
FEE STRUCTURE
GST Exemption Announcement: Counselling Services
We are pleased to confirm that as of January 1, 2025, the counselling services provided by Hollyburn Support Services Ltd. are exempt from GST, in accordance with the Canada Revenue Agency (CRA) guidelines.
This exemption ensures that no Goods and Services Tax (GST) will be charged on the fees for our counselling sessions. This aligns with our commitment to keeping our services accessible and transparent for all clients.
Senior Clinicians
*Counsellors with 3+ years of experience
| SESSION TYPE | 50-MIN. SESSION | 80-MIN. SESSION |
| INDIVIDUAL | $160 | $240 |
| COUPLES/CO-PARENTS/FAMILIES | $185 | $275 |
CLICK HERE TO SEE OUR SENIOR CLINICIANS
ASSOCIATE CLINICIANS
*Counsellors with less than 3 years experience
| SESSION TYPE | 50-MIN. SESSION | 80-MIN. SESSION |
| INDIVIDUAL | $150 | $225 |
| COUPLES/CO-PARENTS/FAMILIES | $170 | $255 |
CLICK HERE TO SEE OUR ASSOCIATE CLINICIANS
Intern Counsellors – coming soon!
*For services provided by intern counsellors
| SESSION TYPE | 50-MIN. SESSION | 80-MIN. SESSION |
| INDIVIDUAL | $XXX | $XXX |
| COUPLES/CO-PARENTS/FAMILIES | $XXX | $XXX |
CLICK HERE TO SEE OUR INTERNS
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POLICIES
Please also see our FAQ page for answers to our most frequently asked questions.
Free Consultation
We offer a complimentary 15-minute consultation to help clients determine if one of our counsellors is the right fit for their needs. This brief session allows clients to ask questions, share their concerns, and get a sense of the counsellor’s approach. It’s important to us that clients feel comfortable and confident in their therapeutic journey, and if for any reason a client feels they haven’t connected with their counsellor, they can easily reach out to our intake coordinator by emailing counselling@hollyburn.ca or calling 604-968-8211 to be referred to another counsellor who may be a better match.
Payment Methods
We prefer credit card payments (Visa, Mastercard, American Express) as they are secure, contactless, and can be processed automatically after each session, allowing us to focus more on your therapy time. We also accept cash and cheques for in-person sessions. After each session, a receipt will be emailed to you for your records.
Cancellation
Hollyburn Support Services requires a minimum of 24 hours’ notice for appointment cancellations.
YOUR VOICE MATTERS
At Hollyburn Support Services, we deeply respect each client’s voice, choice, and feedback. We encourage open communication to ensure our services align with your needs and expectations. Our grievance procedure is outlined in the intake package, but you’re welcome to contact the Director of Counselling Services, Lissy Snowden, directly at any time for assistance or to discuss any concerns. You can reach Lissy at lsnowden@hollyburn.ca or 604-987-8211 ext. 5002.